The RTITB (Road Transport Industry Training Board) has introduced a new LGV/HGV Driver Mentor course to support new drivers in refining their skills and learning best practices. This training aims to build confidence and competence on the road while addressing challenges around safety, talent attraction, and driver retention. Statistics show that employees with access to mentors are 35% less likely to leave their employer within the first year, highlighting the importance of mentorship in the logistics sector.
Laura Mack, Academy Manager at RTITB, emphasised the critical role mentors play in shaping new drivers’ habits and ensuring high safety standards. “The initial shifts for new drivers are vital for instilling a company’s culture and standards. Having a trained mentor with the right knowledge and communication skills is essential for providing proper support,” she said. While many companies assume experienced drivers can act as mentors, training ensures they are fully equipped to guide their colleagues effectively.
The two- or three-day LGV/HGV Driver Mentor course provides experienced drivers with skills to help new colleagues maintain safety and efficiency standards while progressing in their careers. Based on the European Mentoring and Coaching Council’s framework, the course covers communication techniques, delivering feedback, managing diversity, and supporting mentees in adhering to legal requirements.
Mentorship also benefits companies by improving driver retention, career progression, and job satisfaction. Trained mentors help build trust, address wellbeing concerns, and support professional development, making LGV/HGV driving a more appealing career choice. With the logistics industry continuing to face driver shortages, introducing mentorship programmes demonstrates a company’s commitment to supporting its workforce, enhancing its reputation as an employer of choice.